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Unless otherwise agreed in a purchase contract, software and the accompanying files are sold "as is" and without warranties as to performance of merchantability or any other warranties whether expressed or implied. Any liability of the seller will be limited exclusively to product replacement or refund of purchase price.

Anyone can report problems or errors to All requests will be considered, the ambition is to answer all questions and correct all reported problems within the software. There is however no guaranties to get service without a separate support agreement.

Software support agreement

We offer a software support agreement through our partners who have 1st line support for their customers. The standard service level include:

For more information about SLA and procedures, ask at

Installation, education and user support

Our partners offer services for installation, education and user support. Follow the partner links under 'How to buy?' in the left pane.